The IT department has diverse responsibilities. Yet, they’re entrusted to keep the company’s network systems functioning well. Smaller companies have lower IT needs as the computer network systems needing maintenance and care are fewer. In the case of bigger organizations, they have many systems and IT roles, which need more employees. Maintaining a large IT team in-house is expensive and almost impractical. That’s where outsourcing IT needs come in. So when should a company outsource their IT needs to a managed services provider like MyTek? Let’s find out.
When the Costs of Keeping the IT Team In-house Are Unmanageable
The costs of keeping an in-house IT team are divided into many components. The first component involves recruiting, on boarding, training, and certifying IT technicians. Companies have to continually pay for certifications to keep their teams up to date with the newest technology. The second component involves paying for the welfare of the technicians. Businesses need to secure comfortable office furniture and IT equipment. They have to pay the workers’ salaries and health insurance benefits. The third component involves the extra costs of keeping the IT services top-notch. These include turnover, downtime, and software and hardware costs. As a company grows, these costs keep accumulating, which can overwhelm a company’s budget.
Outsourced IT teams charge a one-time monthly or yearly fee. On average, companies pay over 20% less when they outsource their IT needs. It’s the outsourced IT Company’s work to hire and train IT technicians, pay their salaries, and handle system maintenance. The client company pays for the services they receive. The client company won’t have to pay for extra costs, including software and hardware maintenance, downtime and turnover costs.
When it Feels Like the Company IT is Lagging Behind
The IT industry is fast-paced and new developments come out every day. Companies have to continually pay to up-skill their IT staff. If not, they are likely to lag behind and fail to reap from the growing technology. Maintaining an in-house IT team means a company’s IT team should be at the forefront of the newest and most advanced IT solutions. They need to know and integrate the newest software solutions into the network. That improves performance and enables them to meet regulatory requirements.
Every time a new technology emerges, companies have to pay to get their in-house IT teams trained. The technology is fast-changing, and tech giants introduce new technologies and frameworks regularly. If a company does not operate at the same pace with these changes, they are likely to lag behind. IT staff that don’t get spot-on training will become ineffective and unable to solve IT problems. Sadly, the costs of training and keeping the in-house IT staff updated can seem too much.
Companies that outsource IT won’t face these challenges. Yes, the outsourced IT team takes care of the up-skilling and training of their workers. They provide the latest and most advanced IT solutions. These include data management, VoIP systems, collaborative tools, and technology to their clients. They help businesses put in place the latest, most efficient IT solutions.
The Company Is Growing Fast
As a company climbs higher growth ladders, the demand for specialized IT staff increases. To stay pace with the growth, companies need more specialized hands to tackle the special IT projects with utmost accuracy. Handling IT projects related to Al, Cyber security or Mobile needs a unique skill set. It’s not uncommon to find the in-house team lacks these vital skills. And so, the companies have to outsource such projects. If not, they have to hire a new team to handle the projects. Hiring, training or outsourcing specific components of an IT department is quite costly. Outsourcing the IT department saves a company the costs and the hassles. The right outsourced IT companies have trained IT staff ready to tackle all manner of IT projects.
Similarly, as a company grows, the need for fresh ideas and fresh hands grows. Retaining the same team for decades may keep a company lagging behind. These people may not introduce fresh ideas into the business. By outsourcing the IT department, a company gets access to fresh minds and fresh ideas. The new IT talents can introduce the latest ideas and solutions to the business. They can restructure the IT processes, improve operations, and streamline workflow.
Increasing Need to Meet Compliance Requirements
Companies in every industry must adhere to ever-changing regulatory requirements. Those in the financial and healthcare industries must go the extra mile. They must meet strict and complicated compliance requirements. Companies that don’t adhere to strict compliance regulations risk paying fines. They also risk their company, their data and privacy leaking. These issues can have a detrimental effect on the reputation and credibility of a company.
In many instances, auditing a company’s IT and security system infrastructure requires a high-skill level. A company’s in-house IT team may not have the skills and tools to conduct extensive IT infrastructure auditing. Outsourcing the IT services to the best industry experts is crucial. It ensures smooth and accurate auditing of the company’s security system and IT infrastructure. The teams generate accurate reports of the audits. That ensures the company remains compliant with the strict requirements. The best MSSP companies have the resources and tools to keep a company’s network system secure. They make sure the company remains compliant with all security regulations.
Increasing Need to Focus on Other Important Company Roles
The cost benefits of outsourcing IT departments go beyond enhancing performance and revenues. A company that does not have a qualified IT team in-house doesn’t need to invest money in hiring IT experts. The costs of recruiting and training the IT staff won’t equal the value the company will reap ultimately. Outsourcing the IT department is the most workable way to ensure the company’s network systems remain functional.
Outsourcing leaves the IT projects to competent and experienced hands. It relieves the company of the heft costs and time wasted managing an in-house team. The time and money savings will go a long way in enabling the company to reinforce the performance of other company functions. Yes, it leaves the company with adequate resources and time to perfect its operations. The IT department is an important part of a company. Outsourcing this department needs one to pay extra attention to the credibility and reliability of the MSPs Company. It’s best if a business works with a team of talented IT specialists who are competent and experienced.
The cost benefits of outsourcing the IT department outdo the value a company reaps from an in-house IT team. An in-house IT team is readily available to answer all IT-related queries and troubleshoot network problems on the spot. But, they cost more to maintain compared to outsourcing the IT services. Outsourcing the IT department, yet, has its share of challenges.
These include less control, security breach risk, and lack of instant access to quality support. However, most of the cons of outsourcing IT departments are resolvable, provided a business hires the right MSPs team. Thus, it’s fundamental for every company outsourcing IT department to be careful. They need to familiarize themselves with the reputation and track record of the outsourced IT department. Research the prices, packages, and IT solutions the company offers. An IT company with a clean track record and exemplary reputation will be a good deal. For information about managing any vendor you choose, visit https://www.prevalent.net/blog/vendor-risk-management/.