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Sick pay

You love your job but you're too ill to do it. TheSite tells you your rights when it comes to collecting sick pay.


At the start of a new job it's very important to know if you're entitled to sick days off. Most permanent, full-time employees are allotted a number of days per year in which they can call in sick and still receive their wages. But this is entirely up to the company, so don't rely on it.

When you're ill be sure to contact your employer immediately to tell them you won't be coming to work. You should know beforehand who to notify, where to send in medical certificates, any rules concerning self-certification and also what's likely to happen if these rules are not complied with.

If your employment contract offers sick pay then you will be paid as usual. If you aren't covered for illness, then you won't. However, if you are still sick after four days, you may be entitled to receive some compensation.

Statutory Sick Pay (SSP)

Most people who are ill and unable to return to work are eligible to receive Statutory Sick Pay (SSP). This is the minimum amount employers must pay you by law. To be eligible to receive SSP, you must:

  • Earn at least £90 a week;
  • Be between 16 and 65 years of age;
  • Have performed some work under the employment contract;
  • Be sick for four or more consecutive days.

SSP is not paid if you were getting incapacity benefit within the past eight weeks or if you are in the maternity allowance period.

How to claim SSP

Once you meet all the requirements for receiving SSP, your employer will supply you with the proper documents to make your claim. For an absence of a week or less, a self-certification completed by you is usually all that is required to confirm your illness. After a week, you need to provide a doctor's note.

How much you will receive

  • Qualified employees get £75.40 a week. If you get contractual sick pay you may receive more than this depending on the contract. You will not be paid for the first three days off work unless you were getting SSP at any time within the previous eight weeks. In that case, you will be paid from your first day off work.
  • You can receive SSP for up to 28 weeks for a total of three years. However, you must return to work for at least eight weeks before commencing another 28-week period.
  • If you have a persistent illness and are unable to work or your SSP has run out, you may be able to claim incapacity benefit and/or income support. You cannot receive SSP and incapacity benefit at the same time.
  • You receive SSP as you would your regular paycheck.
  • If your employment ends while on SSP, your payments will stop. SSP is not affected if you have to go into hospital.
  • If you work abroad you may be able to get SSP if your employer is liable to pay National Insurance contributions for you. If you go abroad to visit, SSP can still be paid provided you can prove you are still sick.

If you have any questions about SSP or are refused it by your employer, you should consult your nearest advisor at the Citizens Advice Bureau.



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