National helplines
General Helplines
Samaritans
Confidential help for anyone who is experiencing feelings of distress or despair, including those which may lead to suicide.
Web: www.samaritans.org.uk
Tel: 08457 909090
Email: jo@samaritans.org
Text: 07725 909090
Get Connected
Free helpline finding young people the best help whatever the problem. They can provide a free connection to any local or national service, or text information to mobiles. They also organise regular web chats.
Web: www.getconnected.org.uk
Tel: 0808 808 4994 (1pm-11pm)
Email: help@getconnected.org.uk
Supportline
Confidential and emotional support on the telephone for children, young adults and adults who are socially isolated, vulnerable, at risk and victims of any form of abuse.
Web: www.supportline.org.uk
Tel: 020 8554 9004
ACAS
Information about working rights, equality and diversity and advice on solving workplace disputes.
Web: http://www.acas.org.uk/
Tel: 08457 474747 (8am - 6pm, Monday - Friday)
Aim Higher
All the information you need to get started on the road into higher education, with interactive maps of all HE institutes in the country. For England.
Web: www.direct.gov.uk/uni
The Big Choice
Careers site with sections aimed at postgraduate, undergraduate and A-level students.
Web: www.thebigchoice.com
Careers Europe
Produce a series of leaflets on all aspects of work opportunities in Europe. Careers Europe has a mission to promote mobility in Europe.
Web: www.careerseurope.co.uk
Tel: 01274 829600
Email: europe@careersb.co.uk
Connexions Direct (now called Careers Information and Advice for Young People)
Careers and learning information for 13-19 year-olds in England. Call back service to mobiles available, helpline free from landlines.
Web: https://www2.cxdirect.com/home.htm
Tel: 0800 100 900 (8am - 10pm)
Text: 07766 413219
Department for Business Innovation and Skills
Information and advice about higher education and skills developments for England
Web: www.dius.gov.uk
Department for Employment and Learning
The Training and Employment Agency aims to create an environment for economic growth in Northern Ireland.
Web: www.delni.gov.uk
Tel: 0870 000 2288 (9am - 5pm, Monday to Friday)
Email: info@dcsf.gsi.gov.uk
Employment Tribunal Enquiry Line
Enquiry line for the general public. Provides advice on tribunal procedures such as orders, where to send an application, what happens at a hearing.
Web: www.employmenttribunals.gov.uk
Tel: 08457 959 775
learndirect
Information and advice on over 900,000 courses throughout the UK. Also runs a network of over 1,500 learndirect centres to help you with your local learning needs and a free phone service offering careers advice.
Web: www.learndirect.co.uk
Tel: 0800 100 900 (8am to 10pm, 7 days a week)
LiveWIRE
Provide information, advice and support to young people who are thinking of starting their own business, and to those already established in business.
Web: www.shell-livewire.org
Tel: 08457 573252
Apprenticeships
Combine the hands-on experience of working with the qualifications you.ll gain by studying.
Web: www.apprenticeships.org.uk
Tel: 08000 150 600
National Union of Students (NUS)
Information and advice about all aspects of student life, plus details of campaigns and special offers.
Web: www.nus.org.uk/
Nightline
For students by students, a listening ear for any problem a student may have. Lots of resources for anything from gas repairs to sexual health problems. Must be a student at a participating university, see website for listings.
Web: www.nightline.ac.uk
Open University
Offers further education to adults.
Web: www.open.ac.uk
Tel: 0845 300 60 90 (8am - 8pm, Monday - Friday, 9am - 6pm, Saturday)
Prince's Trust
Provides loans, grants and advice to would-be entrepreneur.
Web: www.princes-trust.org.uk
Tel: 0800 842842 (9am to 5pm, Monday - Friday)
Prospects
Advice for graduates about choosing a career and which jobs you are most suited to, as well as a job search service.
Web: www.prospects.ac.uk
Skill
Promotes opportunities for young people and adults with any kind of disability in post-16 education, training and employment across the UK.
Web: www.skill.org.uk
Tel: 0800 328 5050
Student Loans Company Ltd
Information about student loans and supplementary grants for living costs.
Web: www.slc.co.uk
Tel: 0800 405010
MOUSE
Advice and essential skills for your academic and career success.
Web: http://www.mouse.org/?gclid=CO3ChcGso7ICFUELfAoddyAAAA
UCAS
Advice about how to apply for different institutions and courses for UK and overseas students as well as a handy tracking service.
Web: www.ucas.ac.uk
Tel: 0870 112 2211
Direct Gov
General information for people thinking about going in to higher education in England.
Web: www.direct.gov.uk/en/EducationAndLearning/UniversityAndHigherEducation/WhyGoToUniversityOrCollege/DG_4016998
Department for Children, Schools and Families
Government department responsible for GCSEs, A-levels, Diplomas and schools in England.
Web: www.dcsf.gov.uk
Department for Work and Pensions
Government department responsible for workers rights and the minimum wage, jobseekers allowance and other work-related matters, for England, Scotland and Wales.
Web: www.dwp.gov.uk
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