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When I was 21 my sister died in a car accident. She was 18. I had just moved away to university and was about to come home to start my summer job for a couple of weeks.
Everything happened really fast. As I took the call I remember feeling a massive sense of responsibility towards my little sister - I didn't want to cry or react because she had no idea what was happening at the time and I didn't want to upset her. I wanted to protect her from the truth for as long as possible. I calmly put ...

Working in a service helping people affected by drug use means that I have heard a lot of stories about how difficult it can be to make those first steps to get help.

Firstly a lot of people worry about the confidentiality of it all - will they tell me parents - employer - doctor etc? Will someone see me going in the door? What if I know someone in there? Well, the best thing about services like that is that they are confidential and nothing shows up on the medical records. The building ...