No job, no pay
Question
I've worked at a supermarket for just under a year and recently I decided to leave. I gave them a week's notice as stated in my contract, but on the following pay day I received no wages. That was three weeks ago. I've been to see my manager almost every day but they still won't tell me why I haven't been paid. I always received my payslip in the past without any problems. What should I do?
Answer
Unfortunately not receiving your correct wage is a fairly common occurrence when people leave work. It's good that you've made steps towards recovering your wages, but as you've tried talking to your manager and this hasn't worked your next step should be to write to the company's head office.
Address the letter to the 'Director of Human Resources' and state that this is a step one formal grievance letter. Make sure you keep a copy of the letter and send it by recorded delivery. This will cost a bit more, but then you'll have proof of posting and it's guaranteed to be received.
In the letter state what the problem is and that you would like to resolve things without having to take the matter to the Employment Tribunal and give them 28 days to respond. If you don't get your money at the end of the 28 days then we would suggest contacting your local Citizen's Advice Bureau (CAB) to help you fill in your claim to the Employment Tribunal for your unpaid wages.
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