JSA delay
Question
How long is it supposed to take between applying for Jobseekers Allowance and having the initial interview? I've been told I have to wait six weeks, but what do I live on in the mean time?
Answer
Six weeks does seem a very long time to have to wait for an interview, but there should be some financial support you can get.
Because Jobseeker's Allowance (JSA) is also a passport to other benefits, such as Housing Benefit and Council Tax Benefit, you might be missing out on help with your rent and Council Tax. If you're hoping to get either Council Tax Benefit or Housing Benefit, you can make a claim now through your local council.
As you're going to have to wait for so long to get your JSA, you should have been advised to make a claim for a Crisis Loan or Hardship Payment to cover you until the JSA comes through. Although a Crisis Loan is only a loan, you will get the money to pay it back when the JSA is granted, because your JSA will be backdated to the date of your original application.
To apply for the loan, you will need to return to the Jobcentre Plus and ask for information about applying for a Crisis Loan. Alternatively, you can download an application form from the Directgov website. Some areas now allow applications to be made by phone, but in others you may have to travel to a main benefits office.
To get further help with resolving this issue, contact your local Citizens Advice Bureau (CAB).
Updated: 23/02/2010
Question answered by CAB
