Planes, trains and wheelchairs
Disability doesn't have to mean being stuck at home. Here's our guide to accessible transport - and, remember, if you don't get what you think you're entitled to, don't be afraid to make a complaint.
Wheelchairs
If your walking difficulties are permanent or near permanent you can get an NHS wheelchair on a free loan - ask your local doctor (GP) for details. The NHS can loan more than one wheelchair if necessary (for example, one for using at home and the other for use at work). It might also be possible to get vouchers from the NHS or, if you get certain benefits, a loan, to help pay for a more expensive wheelchair.
Driving
There are medical standards set for all drivers - you must answer questions on the form when you apply for a provisional licence and you may have to undergo a medical examination. You might need to think about whether you need an adapted car and lessons from a specially trained instructor. When it comes to the test, if you let the Driving Standards Agency know of any special requirements you have it will try to accommodate them.
If you are receiving certain disability benefits it might be possible to get a licence at 16 - ask your benefits advisor for more information.
Motability can sell or hire new or second-hand cars to anyone receiving the higher rate mobility component of disability living allowance. You might also be able to get a free tax disc and, if you're entitled to a Blue Badge, you'll get parking concessions across the UK.
Trains
Although rail operators are legally obliged to make provision for disabled passengers, it's still a good idea to give them at least 24-hours notice if you need assistance. If it's a long journey, start by contacting the train company or, if you have to change services, the main terminal station. The Passenger Transport Executives is a good source of local information and advice.
If you have a disability that makes rail travel difficult you might be entitled to a Disabled Persons Railcard, which will give you an a fellow-traveller one-third off most fares (although you'll get the same discounts if you get a 16-25 Railcard).
Buses
In England, disabled people are entitled to free bus travel at off-peak times on buses. In Wales and Scotland, disabled people and essential companions for disabled people are entitled to a free bus pass.
The accessibility of bus services vary, so, if you need assistance, it's best to contact your local Passenger Transport Authority for information. In some areas there are Dial-a-bus schemes providing door-to-door services for disabled people.
Coaches
Many coaches have high steps that make them inaccessible for some people. However, more accessible vehicles are coming into service and the entire National Express network will be accessible by 2012.
Most companies will not take electric wheelchairs or scooters but they should be willing to take a folding wheelchair if given sufficient notice (they like at least seven days). Some also offer concessionary fares.
For more information on National Express services you can call its Disabled Persons Travel Helpline on 08717 818179 or textphone on 0121 455 0086.
London Underground
Access for disabled people varies across the Underground, with newer lines and stations tending to have better services. Various sources of help and information are available and you can call the 24-hour travel information centre on 020 7222 1234 or Minicom 020 7918 3015 for help planning your journey.
Taxis and minicabs
Drivers of licensed taxis and minicabs are required to carry a guide dog and hearing dog, or an assistance dog accompanying a person with epilepsy or a physical disability, free of charge. Otherwise there are no legal requirements on accessibility, so speak to your local taxi firms to find one that can meet your needs.
In London all newly-licensed taxis must be able to carry a wheelchair and all taxis must be wheelchair accessible by 1 January 2012.
Planes
Airlines and travel companies are not allowed by law to refuse to accept bookings from disabled passengers (even if the disability is temporary, such as from an injury). This applies to all flights leaving an airport in the European Union (EU) and to any flight arriving in an EU country on an EU airline.
Airlines have various services for disabled passengers, but if you have a disability and want to fly, it's advisable to contact the travel operator or airline at least 48-hours in advance.
Or, if you're really adventurous, you could even learn to fly yourself.
Written by Tom Green
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