Video FAQ
Everything you need to know about watching and sharing videos on TheSite.org.
The video pauses intermittently
It may be due to your internet connection and speed. If you do not have broadband you may experience difficulties watching the videos. Your computer may also experience problems if you're downloading a large file and watching videos simultaneously. If you have a broadband connection, try closing some programmes and replay the video again.
There is no video or sound
You may not have the Flash Player installed on your computer. You can download it free here. If you've already got Flash Player, it may be disabled on your web browser, so you'll need to check your browser settings to enable it.
There is video but no sound
Your volume settings may need readjusting. First, check the sound on the video player isn't turned down - it's located at the bottom right of the player. If that's not the problem you may need to adjust the settings on your computer by going to the control panel and selecting 'sounds, speech and audio devices'.
How do I save a video as a favourite?
Underneath the video player there's a box with different icons. Simply click on the tick and 'Add to favourites' icon, then select where you want to save it.
Can I put TheSite.org videos on my website or blog?
Yes, all the videos made by TheSite.org have a box with embed code under the video player - you just need to copy and paste it into your website or blog software to display it. Some videos on TheSite are branded with other logos, such as VideoJug, which means they are made by other websites or organisations. You won't be able to put these on your own website.
Can I bookmark a video?
Yes, just click on the 'post video' link under the video player. You'll then be given four options allowing you to post to Delicious, Facebook, StumbleUpon or Digg. Click on the one you want to post to and follow the instructions.
Is there any legal information I should be aware of when using the videos?
Yes, the multimedia files available through our Audio & Video section are distributed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 Unreported license. For details of how this differs from the standard permissions for TheSite.org materials please see our detailed information on multimedia files. Please note that this applies only to the audio and video content created by TheSite.org. Some video content on the site isn't
Can I get an RSS feed of TheSite.org's videos?
Yes, just click on the RSS link underneath the video player and paste the link into your reader. See our RSS video help page for more information.
Do I need any software installed to view the videos on TheSite.org?
You'll need Flash Player. Most computers have this built-in, but you can download it for free here if yours doesn't have it.
Are there any system requirements?
Yes, there are some system requirements to run Flash on your computer.
Can I play videos full screen?
No, they only play in the size they appear on your screen.
Can I upload a video?
We don't currently have a user-upload area for the videos. This is something we hope to introduce in the future, and we'll be encouraging users to make videos to upload to the site.
Can I rate or comment on a video?
Again, we don't have these functionalities at the moment but keep your eyes peeled as we hope to add it in the future.
You still haven't answered my question
There's no pleasing some people. Luckily we're nice enough to have set up a special forum just for you.
